Our community benefits plan

Committed to access,
growth and well-being

Capital One’s historic community benefits plan, which was developed as part of our acquisition of Discover Financial Services, totals more than $265 billion in lending, investing and philanthropy over five years.

This plan will be more than twice as large as any other community commitment developed in connection with a bank acquisition.

These commitments will aim to expand economic opportunity for low- and moderate-income (LMI) consumers, those in LMI neighborhoods, and rural areas. It will support increased access to best-in-class products and services for consumers across the credit spectrum and expand access to capital and opportunity.

The plan includes significant financial and programmatic investments in support of critical economic priorities including housing affordability, no-fee banking access and small business growth.

The five-year plan is designed to:

  • Enable greater access to safe and affordable housing
  • Expand access to credit so small business owners can sustain and grow their businesses
  • Increase access to credit for LMI consumers
  • Build high-quality local infrastructure to facilitate the delivery of essential services, and
  • Support the development of schools, civic centers, and healthcare facilities that are vital to building strong and vibrant communities
Read the latest

Letters of support

We have a deep history of making a positive impact in the community

We have a deep history of making a positive impact in the community

"I was delighted to hear about Capital One’s record of community investments and how that aligns with that of Discover. Capital One remains committed to Discover’s vision for bringing quality jobs to Chicago’s South Side and supporting organizations like ours whose work is critical to improving the fabric of our local communities."
Dorri C. McWhorter
President and CEO - YMCA of Metropolitan Chicago
"Their involvement with HGW goes beyond providing funding for our STEAM programming and Reach for the Stars Gala as they established the Capital One Coders program in 2018. Through this partnership, Capital One provided Horizons middle school students with a web design module once a week for four consecutive weeks during the summer program. Over the course of the module, students worked with Capital One associates to develop their own website while learning the basics of HTML, CSS, and JavaScript."
Mike Di Marco
Executive Director, Horizons Greater Washington
"Capital One has been instrumental in our success. In 2018 Capital One donated a former school building to the project, and this has been renovated for use by The Teen Warehouse. The Teen Warehouse opened in 2020, and would not be serving the number of youth it serves today without this contribution. In our experience Capital One has been a strong community partner, helping to make Wilmington and Delaware a better place to live."
Logan S. Herring, Sr.
Chief Executive Officer - The WRK Group
"Since 2007, Capital One Bank has been a steadfast supporter of The Women's Resource, investing over $850,000 to help us grow and make a meaningful impact in the community. Their support goes beyond financial contributions; they have provided leadership and guidance to ensure the growth and sustainability of our programs through board and committee memberships."
Christine Powell, MPH
CEO - The Women’s Resource
"Your support of our efforts to educate potential home buyers and provide pre- and post-purchase counseling has resulted in the creation of 3,386 homebuyers and 4,440 mortgage-ready families. Because Tejano Center serves a predominantly Hispanic, heavily first-generation demographic, these outcomes mean families are establishing themselves and their children, creating wealth, and building stability."
Gabriela Luna
Director of Affordable Housing and Community Development - Tejano Center for Community Concerns
"For years now I've worked directly with Capital One to promote the credit builder loans and secured credit cards. These loans give the unbanked and underbanked an opportunity to establish credit for the first time or re-establish credit. Capital One also demonstrates their commitment by funding programs that assist LMI customers who would otherwise never walk into a financial institution."
Yvonne M. Bartley
ED/Program Director - Multi-Cultural Development; A HUD Approved Housing Counseling Agency

Engaging with our communities

Responsive to community needs

The plan was developed in partnership with leading community groups and represents a comprehensive package of community-focused solutions.

In addition to a robust negotiating process led by the community groups, which collectively represent more than 800 nonprofit organizations nationwide, Capital One’s plan was informed by conversations with the company’s long-standing Community Advisory Council, more than 100 community organizations nationwide, and more than 100 local, state, and federal elected officials to discuss the acquisition and hear ideas for how our efforts and community benefits plan could be most responsive to the needs of communities across the country.

Download the plan overview